Terms of service
Last updated: [À REMPLIR : date]
Template for review by a qualified lawyer. The final version must be adapted to the contracting entity and jurisdiction before publication.
1. Scope
These terms govern the design, build, hosting, maintenance and security services provided by Floskee. They apply to every quote, order and subscription unless a signed agreement says otherwise.
2. Subscription and term
Services are provided on a 12-month minimum commitment. The subscription renews automatically for successive 12-month periods unless either party gives written notice at least 60 days before the renewal date.
The initial build fee is due before production starts. The monthly subscription starts on the agreed launch date.
3. Fees and late payment
Invoices are payable within the period stated on the invoice. Late payments may incur interest at the rate permitted by law, plus reasonable recovery costs.
If an invoice remains unpaid, services may be suspended after a reminder. Suspension does not interrupt the subscription obligation.
4. Ownership and licence
The client owns its content, data and brand assets. Floskee grants a non-exclusive, non-transferable licence to use the delivered website and agents for the duration of the subscription.
The source code, internal tooling and reusable components remain the property of Floskee unless a written buyout agreement is signed — [À REMPLIR : conditions de rachat].
5. Suspension and deletion
After a payment failure, access may be suspended at day 10 following a reminder. If the situation is not resolved, data may be deleted at day 45 after formal notice. The client may request an export before deletion.
6. Liability
Floskee is bound by an obligation of means, not of result. Liability is limited to the total amount paid by the client during the 12 months preceding the claim. Indirect damages, loss of profit and loss of opportunity are excluded, except where the law provides otherwise.
7. Security and incidents
Floskee applies the security measures described on the security page and in the DPA. No system can be guaranteed 100% secure. Incidents affecting client data are notified within 48 hours of confirmation.
8. Termination
Early termination by the client does not cancel the remaining monthly payments due for the current 12-month period, unless the law or a signed agreement provides otherwise.
9. Governing law
These terms are governed by the law of [À REMPLIR : juridiction]. Disputes are subject to the courts of [À REMPLIR : juridiction], after an attempt at amicable resolution.